Skip to main content

COVID-19 Information

Please consult our COVID-19 information section by clicking on the 'More Information' link below. This includes information on payment breaks, financial difficulties, MOTs and much more.

More information

How do I change my bank details?

To change your bank details you will need to download and complete the direct debit mandate form, found here. Once completed you can send us a copy through your online account.

Once logged in your will need to select “Manage Agreement” from the dashboard and select Direct Debit Mandate from the drop down list. You will then have the option to upload your document and submit.

Please ensure you send us the new details in good time for your next monthly instalment, especially if you’ve already cancelled your existing direct debit instruction.

Please be advised that you may be required to make payment via alternative means whilst your new payment instructions are being set up.