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We are currently experiencing technical difficulties with online accounts, live chat and phone lines.

We advise customers to revisit the website later today. Once services are running as expected, we expect phone lines to be busier than usual and therefore ask customers to use their online accounts where possible.   

Our teams are working to get this fixed as soon as possible. Apologies in advance for any inconvenience caused.

Who are Phillips and Cohen Associates?

Phillips & Cohen Associates is a dedicated deceased account recovery specialist, handling deceased accounts on behalf of various UK creditors. They are specialists in compliant and compassionate recoveries and their bespoke training enables them to support and offer practical guidance with care and consideration to account holders’ representatives when dealing with the loss of a loved one.