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Coronavirus Pandemic

We are currently experiencing a high volume of online and telephone enquiries. We are taking all necessary steps to ensure that the needs of our customers, employees and partners are considered throughout the pandemic. As a result, our employees are working from home so things may take longer than usual. During this time we would be very grateful for your cooperation. Before making contact with us, please consult the information on our website. Please remember that for many general enquiries, you can self-serve on your MyFinance account.

More information

Do I have to tax my vehicle whilst it awaits collection?

If your vehicle is parked on private property, for example a driveway that is off of the road, then the DVLA has advised you to register the vehicle as “SORN” (Statutory Off Road Notification). Please note that vehicles registered as SORN must NOT be driven.

To register a SORN vehicle please visit the DVLA website. If your vehicle is parked on the road or in a public car park the vehicle will still require to be taxed, however from an Operational Enforcement standpoint the DVLA will look at mitigating circumstances and apply leniency (if appropriate) on a case by case basis.