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COVID-19 Information

We are open for business as usual, however our staff are working from home so things may take a little longer. 

Please consult our COVID-19 information section by clicking on the 'More Information' link below. This includes information on payment breaks, financial difficulties, MOTs and much more.

You can chat to us and access your agreement to carry out many tasks via your MyFinance account. Please log in or register if you haven't already. 

More information

Why can’t I log in to my account?

If you are experiencing issues logging in to your account please use the forgotten password link. You'll need to enter the email address associated with the online account in addition to your agreement number.


You will then receive a temporary password within 15 minutes. Should you not receive this within 15 minutes please check your spam/junk folder before attempting again.


If you continue to have issues please let us know by submitting an online form, using the “General Enquiry” category.