Skip to main content

COVID-19 Information

Please consult our COVID-19 information section by clicking on the 'More Information' link below. This includes information on payment breaks, financial difficulties, MOTs and much more.

More information

I've deferred my PCP final payment, will my Financial Shortfall Insurance (FSI) or Total Loss Cover (TLC) policy cover me for that deferred period?

Customers in a 36 or 37 month PCP contract who, as a result of the Coronavirus pandemic, are unable to hand the car back at the end of the agreement and received a Guaranteed Future Value deferment, will still be covered for any shortfall on the finance settlement in the event that the vehicle is written off. This will be the case for up to 48 months from the date the policy was incepted, whilst the existing contract continues to be live.

Customers in a 48 month PCP contract will not be covered if you defer the payment of your final Guaranteed Future Value.