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Coronavirus Pandemic

We are currently experiencing a high volume of online and telephone enquiries. We are taking all necessary steps to ensure that the needs of our customers, employees and partners are considered throughout the pandemic. As a result, our employees are working from home so things may take longer than usual. During this time we would be very grateful for your cooperation. Before making contact with us, please consult the information on our website. Please remember that for many general enquiries, you can self-serve on your MyFinance account.

More information

I am experiencing financial difficulty because of the Coronavirus pandemic. What help can I get with my finance agreement? 

If as a result of the Coronavirus pandemic, you have been financially impacted and you need help then we are here to listen and find the right solution for your circumstances.

To help us do that, we require you to complete our online request via your MyFinance account, click here.