At PSA Finance we’re always looking to improve our customer experience and develop our finance and mobility offers. To do that we are constantly looking for talented individuals. We encourage innovation and creativity, with the dedication to put the customer first.
But we also put our people first. With our average length of service being over 11 years, we must be doing something right.
So, what do you get in return for your hard work?
We’ll look after you
Taking care of our employees is important to us and we understand that a job is about more than the job spec. Not only do we invest in our employees futures but we offer a competitive benefits package.
To name a few, this includes 26 days holiday as standard, a generous pension scheme, medical plans, employee assistance programme, enhanced family friendly policies, discounts on high street brands and of course some very attractive employee ownership car schemes.
Work-life balance
To ensure our employees are happy at work we are committed to providing a positive work life balance, recognising that everyone has different commitments.
We offer attractive flexible working options so that our employees can address both personal and professional demands that they may face.
Celebrating teamwork
We appreciate that you spend a lot of time with your co-workers and encourage collaboration.
We also like to make sure that you get to know them away from the hustle and bustle of office life, arranging team and company-wide events, giving employees the opportunity to grow friendships and make new ones.
Want to join our team?
Take a look at the job roles we currently have available below and to apply, simply fill in the contact form.
Salary: £20,500
Location: Redhill, Surrey
Contract Type: permanent
Hours: 36.25hrs - Local Shift pattern. Hours available between 9am-7pm (1x late a week) & 1x weekend day in 4 (Weekend opening times 9am-5pm)
Time off in lieu when a weekend is worked.
(Consideration of Job Share and flexible working)
The Validation & Funding Administrator, Dealer services (aka new business) is responsible for providing an efficient, accurate and timely fleet funding service to our dealer network and the sales force, by communicating in a professional manner and maintaining a high quality standard.
Skills & Experience:
- Minimum of 6 months dealer services or customer services experience
- Effective time management with the ability to prioritise tasks
- Decision making
- Microsoft Office - Excel, Word, PowerPoint (basic level)
- Attention to detail
- Good level of customer service based skills
- Must be a team player with the ability to work off of own initiative
Benefits include:
- Employee of the month awards - earn up to £300 in vouchers
- 26 days annual leave - pro rated
- Employee assistance
- Private medical insurance
- Pension - employer pay's up to 10%
- Access to staff car park (first come first served basis)
- Employee car ownership scheme
Salary: £20,500 Pro Rata
Location: Redhill, Surrey
Contract Type: Permanent - Part time
Hours: 14.5 - Local Shift pattern. Hours available M-F 9am - 7pm - Weekend opening times 9am-5pm
(Consideration of Job Share and flexible working)
The Validation & Funding Administrator, Dealer services (aka new business) is responsible for providing an efficient, accurate and timely fleet funding service to our dealer network and the sales force, by communicating in a professional manner and maintaining a high quality standard.
Skills & Experience:
- Minimum of 6 months dealer services or customer services experience
- Effective time management with the ability to prioritise tasks
- Decision making
- Microsoft Office - Excel, Word, PowerPoint (basic level)
- Attention to detail
- Good level of customer service based skills
- Must be a team player with the ability to work off of own initiative
Benefits include:
- Employee of the month awards - earn up to £300 in vouchers
- 26 days annual leave - pro rata to start date and by hours worked
- Employee assistance
- Private medical insurance
- Pension - employer pay's up to 10%
- Access to staff car park (first come first served basis)
- Employee car ownership scheme
Salary: £23,000
Shift: Monday - Friday 8:00am - 5:30pm (Local shift pattern)
Hours: Full time - 36.25
Contract Type: Permanent
To ensure that all arrears are worked in line with the general collections and End of Contract collections policy and that all legislative and compliance procedures are followed. To provide a high standard of service to the client and promote maximum recoveries through effective account management.
To support the Customer Accounts Team and Supervisor when required to do so.
Skills & Experience:
- Computer literacy – proficient in Word, Excel and keyboard skills
- Numerate to an GCSE level or equivalent
- Customer service or collections background
- Knowledge of PSA Finance products is desirable
- Understanding of the general collections and end of contract process and associated charging methods
Benefits include:
- Employee of the month awards - earn up to £300 in vouchers
- 26 days annual leave - pro rated
- Employee assistance
- Private medical insurance
- Pension - employer pay's up to 10%
- Access to staff car park (first come first served basis)
- Employee car ownership scheme
Salary: £23,000
Shift: Monday - Friday 8:00am - 5:30pm (Local shift pattern)
Hours: Full time - 36.25
Contract Type: Fixed term contract (maternity cover)
To ensure that all arrears are worked in line with the general collections and End of Contract collections policy and that all legislative and compliance procedures are followed. To provide a high standard of service to the client and promote maximum recoveries through effective account management.
To support the Customer Accounts Team and Supervisor when required to do so.
Skills & Experience:
- Minimum 6 months collections experience
- Computer literacy – proficient in Word, Excel and keyboard skills
- Numerate to an GCSE level or equivalent
- Customer service or collections background
- Knowledge of PSA Finance products is desirable
- Understanding of the general collections and end of contract process and associated charging methods
Benefits include:
- Employee of the month awards - earn up to £300 in vouchers
- 26 days annual leave - pro rated
- Employee assistance
- Private medical insurance
- Pension - employer pay's up to 10%
- Access to staff car park (first come first served basis)
- Employee car ownership scheme
Salary: £23,000
Shift: Monday - Friday 8:00am - 5:30pm (Local shift pattern)
Hours: Full time - 36.25
Contract Type: Permanent
Location: Redhill, Surrey
The role will be to administer and control the management of Debt Management accounts and Vulnerable Customers.
Skills and Experience
- Professional qualifications, vocational training, education level: Maths & English to GCSE level or good numeracy and analytical skills
- Previous experience in a similar role would be an advantage however not essential
- Good systems attitude and working knowledge of the Motor Finance Business Objects, Access and Excel
- Minimum of 6 months collections experience
- Knowledge of the Consumer Credit Act (not essential)
- Knowledge of Principle 6 and CONC7 (not essential)
Benefits include:
- 26 days holiday per annum increasing to 30 days with service
- Monthly Bonus - Career progression plan - Advisors can earn up to £26,500
- Pension contribution of up to 10% against employee contribution of 5%
- Private medical insurance
- Up to 2 employee car scheme vehicles
- Childcare vouchers and season ticket loans
- Family and friends discounts on Peugeot, Citroën and DS cars
Salary: £30,000 - £34,000
Shift: Monday - Friday 8:00am - 4:15pm
Hours: Full time - 36.25
Contract Type: Permanent
To complete all Collections and Recoveries MI and reporting, to review and improve the existing MI and reporting for the Collections and Recoveries departments.
Skills & Experience:
- Good systems aptitude and previous project management an advantage. A good working knowledge of Business objects, SAS and Excel.
- Knowledge of PSA Finance products an advantage
- Computer literacy - proficient in Word, expert in Excel
- Previous experience in the collections/recovery arena an advantage
- Previous experience of working within a MI specialist role required
Benefits include:
- 26 days annual leave - pro rata to start date
- Employee assistance
- Private medical insurance
- Pension - employer pay's up to 10%
- Access to staff car park (first come first served basis)
- Employee car ownership scheme
Salary: £20,000
Location: Pinley House, Coventry
Contract Type: Permanent
Hours: 37.5 - Monday - Friday 9am-5.30pm
Manage all customer contact and enquiries, delivering a high standard of customer service. The job holder is required to handle telephone enquiries and to administer all customer requests during the life of the contract using an in-house contract management system. The role also entails management of the end of the contract process. The job holder will be expected to use their initiative in identifying robust solutions for customer requirements and to identify renewal opportunities.
Requirements:
- Minimum of 6 months customer services experience
Benefits include:
- Level 3 Business Admin Apprenticeship 15 months to complete and delivered in-house
- 26 days holiday - Pro rata to start date
- Pension contribution employer pay's up to 10%
- Private medical insurance
- Access to staff car park (first come first served basis)
- Employee Assistance programme
- Employee car ownership scheme
Apply online
61 London Road,
Redhill, Surrey,
RH1 1QA