Get in touch
We are currently experiencing a high volume of enquiries.
Please do not send a general enquiry if:
- You’re in financial difficulty
- Will be in financial difficulty
- Your contract is ending soon
Please check here for further information.
Please select your reason for enquiry so that we can assist you as quickly as possible.
- Coronavirus financial difficulty
- Extend your contract
- Change direct debit details
- Change of contact details
- Change payment date
- Make a payment
- Early settlement request
- General enquiry
- Help to use my online account
- Name change
- Outstanding balance or account statement
- Partial settlement
- Refund request
- View my documents
If you are a new customer with a query about the products or services that we offer please contact us by clicking the button below