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Coronavirus Pandemic

We are currently experiencing a high volume of online and telephone enquiries. We are taking all necessary steps to ensure that the needs of our customers, employees and partners are considered throughout the pandemic. As a result, our employees are working from home so things may take longer than usual. During this time we would be very grateful for your cooperation. Before making contact with us, please consult the information on our website. Please remember that for many general enquiries, you can self-serve on your MyFinance account.

More information

How is an early settlement calculated?

We use a calculation called the ‘actuarial method’ to work out your settlement figure. This calculation is prescribed to us by the Consumer Credit Act (Early Settlement) Regulations 2004.

Further information about the way we calculate your settlement figure is available here