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Coronavirus Pandemic

We are currently experiencing a high volume of online and telephone enquiries. We are taking all necessary steps to ensure that the needs of our customers, employees and partners are considered throughout the pandemic. As a result, our employees are working from home so things may take longer than usual. During this time we would be very grateful for your cooperation. Before making contact with us, please consult the information on our website. Please remember that for many general enquiries, you can self-serve on your MyFinance account.

More information

As a new customer when will my first payment be taken?

Your first repayment will be taken one month less a day after the start date of your agreement. For example if your contract start date is the 2nd November 2019, then your first payment will be due on 1st December 2017. The exact due date will be in your welcome letter.